At Haikou Anlei Supply Chain Management Co., Ltd. ,every order moves through a structured fulfillment process.
This policy explains when an order may be cancelled and how cancellation requests are handled.
Orders may be cancelled before processing begins.
Once an order enters processing, cancellation is no longer possible.
If your order has not yet entered processing, a cancellation request may be submitted without penalty.
To request a cancellation, please contact our support team as soon as possible using one of the methods below:
Email:info@fastlb.com
Phone:+86 13355248874
Please include your order number and the word “Cancellation” in your message.
Once an order has entered processing or has been shipped, it can no longer be cancelled.
At this stage, the order must follow our Return & Exchange Policy or Refund Policy.
Fulfillment automation and shipping carrier operations prevent post-processing cancellations.
If an order is successfully cancelled before processing begins, a full refund will be issued to the original payment method.
All refunds, if applicable, are processed in accordance with our Refund Policy.
This policy is issued by Haikou Anlei Supply Chain Management Co., Ltd. .
For questions regarding cancellations or order status, please contact us directly.
No. 32 Binhai Avenue, Binhai Street, Longhua District, Haikou City, Hainan Province (C3001-B91, Xinwaitan Fuxingcheng) Postcode: 570105